FAQ

Frequently Asked Questions

 
 

Rumble Tuff Electric Single-User Pumps

Troubleshooting: Uneven, Low or Loss of Suction

Breeze

Easy Express 2

Mighty Tyke Duo

Serene Express

Whisper Duo

Rumble Tuff Electric Multi-User Pumps

First time using a breast pump?

Experiencing low or loss of suction?

Experiencing uneven suction?

Is the Collection Kit damaged?

Check the valves

Check the tubing

Is the Diaphragm assembled correctly?

 

Breeze Pro

Rhythm

Rumble Tuff Manual Pumps

Is the Collection Kit completely dry?

Is your flange the right size?

Battery and Power Issues

 

Lactation Consultant

Rumble Tuff Lactation Services

 

Sweet Assist

Need help breastfeeding?

Sweet Essence

About Rumble Tuff Pumps

 

What is a closed system?

Are the suction levels adjustable?

What is the unique waveform?

Where can I purchase a pump?

Rumble Tuff Accessories

Returns and Cancellations

May I return an item I received as a gift?

How do I return an order?

How do I cancel an order?

 

How do I request an exchange?

Assembling the Collection Combo Kit

May I return an item I bought on sale?

What is the length of the warranty?

 

Flanges / Breast Shields

Obtaining a pump through insurance

 
 

Shopping

What if my order is incomplete?

Obtaining a pump through insurance

What bottle brands are compatible with Rumble Tuff pumps?

What if my item is out of stock?

How do I register my product?

Shipping

Why should I register my pump?

Has my item been discontinued?

I need help with my flange size!

 

Product Registration

What happens if I don't register my product?

Billing

Do I have to pay sales tax?

 

When will I receive my order?

What if my order arrived damaged?

Do I have to pay for return shipping?

How do I request expedited or international shipping?

How do I use a military address (APO, FPO, DPO) as my mailing address?

How is my refund issued?

What credit card can I use?

What if I don't have a credit card?

Why does Rumble Tuff need my contact information?

 
 

What about custom duties and taxes?

Customer Service

Still have questions?

Can I track my order?

 
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865 N 1430 W Orem, UT 84057
801-609-8168 or 1-855-228-8388
customerservice@rumbletuff.com